Returns and Exchanges

 

 

You have a period of 14 days to return (or exchange) the product without giving any reason, starting on the day of receipt of the product. Of course, we would like to hear why you want to return the product. You have 14 days from the moment of the return notification to return the product. The product can only be returned or exchanged unused and, if possible, in its original packaging. The costs for returning are at your expense.

We will credit the amount you paid us within 14 days.

The easiest way is to contact us. You can do this by sending an email to mebarifera@yahoo.com. Please mention your order number. We will then contact you to arrange everything properly.

Unless Addis Coffee offers to collect the product itself, Addis Coffee may wait with reimbursement until it has received the product or until the consumer proves that he has returned the product, whichever is the earliest. Addis Coffee will use the same payment method that the consumer used for reimbursement, unless the consumer agrees to another method. The reimbursement is free of charge for the consumer.